Saturday, December 13, 2008

Customer Service

I'm so irritated right now that I have to voice my frustration!!! We were scheduled to fly out West for the Holidays this morning. Due to a last minute gate change we missed our flight!!!! Not only was it extremely frustrating that we were never notified of the change or that from 200 feet away from the new gate we never heard them page us, but when we addressed the situation with the Delta supervisor she was extremely rude and abrasive!!!! Oh yea and did I mention that she raised her voice at us in front of Tayeson and then tried to tell us that we would have to pay for three additional tickets!!!!! Through all of this she never even apologized once for the mix-up!!! Needless to say, I am slightly less than impressed with Delta Airlines and the treatment that we received today. You would think that in today's economy airlines would make sure that they take care of their customers. Apparently, that is not one of Delta's main concerns.

Friday, December 5, 2008

Mommies In Manhattan

A couple of weeks ago some of the girls and I went to Manhattan for the day. We had a great time walking around and shopping. Thanks for a great day girls.

From left to right: Jessica, Janet, Me, Julie, and Kay in front with poor Sage buried in the stroller.

Radio City Music Hall.

We found this fabulous little Mexican restaurant.

Here is a shot inside of St. Patrick's Cathedral. It was huge and so beautiful.

There was a couple getting married when we went in. I think it would be weird to have tons of random people filing in and out during your wedding ceremony.